About Us
About Agnew Recovery Services Ltd
Agnew Recovery Services Ltd has been a pillar of excellence in the vehicle recovery industry since 1977, providing unmatched experienced recovery service in Northern Ireland. Our journey began over four decades ago with a simple mission: to offer reliable vehicle recovery and exceptional customer service.
Today, our Agnew Recovery team comprises highly skilled professionals who are passionate about delivering the best service possible. Our expertise extends across a wide range of recovery scenarios, making us a trusted name in Northern Ireland for both private and commercial vehicle recovery.
We pride ourselves on our history, which is not just about our longevity in the industry but also about our consistent commitment to quality and customer satisfaction. Our growth over the years has been fuelled by our dedication to staying ahead of industry developments, adopting the latest technologies, and continuously training our team to handle even the most challenging recovery situations.
Our mission goes beyond recovering vehicles; we aim to provide peace of mind, knowing that in your time of need, a professional and caring team is ready to assist you. Whether it’s a routine roadside assistance call or a complex recovery operation, our team approaches each situation with the same level of dedication and expertise.
We invite you to learn more about our services and how we can assist you in times of need. Our story is one of resilience, innovation, and unwavering commitment to serving the community of Northern Ireland.
Our Mission
Our mission is to minimise your inconvenience and get you back on the road as quickly as possible. With decades of experience, we’ve established ourselves as a trusted leader in the industry, dedicated to meeting the diverse needs of our customers. Whether you’re facing a breakdown in a remote area or require immediate assistance on a busy highway, our team is just a call away. We’re proud to serve the community of Northern Ireland, delivering top-notch service every time.
Our Services
At Agnew Recovery Services, we understand the stress and disruption caused by vehicle breakdowns, which is why our team is committed to providing a quick response and effective solutions.
Breakdown Recovery
Roadside Assistance
Accident Recovery
Commercial Vehicle Recovery
1. Unmatched Expertise and Experience in Recovery Services
For over 35 years, we've established ourselves as a leader in vehicle recovery across Northern Ireland. Our seasoned team brings unparalleled expertise in handling a diverse array of vehicle recovery situations, making us the go-to trusted recovery service in the region. Whether you're facing a routine vehicle mishap or an unexpected roadside emergency, our extensive experience ensures that your vehicle is in the safest hands. With our rich history and deep-rooted knowledge in the industry, we provide solutions that are not just effective but also tailored to meet the unique demands of each situation.
2. Rapid Response and Unwavering Reliability
In the world of vehicle assistance, time is of the essence. Recognising the urgency and stress that come with breakdowns, we are committed to delivering rapid response and reliable service. Our team is geared to provide swift, efficient solutions, minimising your downtime and getting you back on the road as quickly as possible. Our reputation for reliability isn’t just a claim; it’s a promise we've been fulfilling for decades. When you choose us, you choose a service that understands the importance of promptness and dependability in every recovery situation.
3. Comprehensive Service Range for Every Need
Our service portfolio covers every aspect of vehicle recovery. From minor roadside assistance to major commercial vehicle recovery, we are equipped to handle it all. Our comprehensive service range ensures that no matter the complexity of your situation, we have the skills, tools, and expertise to address it effectively. This versatility makes us a one-stop solution for all your vehicle recovery needs, offering peace of mind that regardless of the challenge, you have access to a service that can handle it with proficiency.
4. Customer-Centric Approach: Your Satisfaction, Our Priority
At the heart of our service is a deep commitment to customer satisfaction. We believe in building lasting relationships through transparent communication, reasonable pricing, and unwavering professionalism. Every interaction with us is guided by our customer-centric approach, ensuring that your experience is as stress-free as possible. Our focus on putting customers first in every aspect of our service has not only earned us the trust of our clients but also cemented our position as a customer-focused recovery service in Northern Ireland. Choose us for a recovery experience that combines expertise, speed, comprehensive solutions, and a dedication to customer satisfaction. We're not just a recovery service; we're your trusted partner on the road.
Happy Stories
Michael L23 January 2024Recently, my father experienced an accident, a situation that could easily have turned much more stressful without the swift and compassionate response from Agnew Recovery Services. From the moment we called, the team was not only professional but also genuinely caring, ensuring that a recovery vehicle was dispatched to his location in record time. Impressively, they arrived within an hour, a testament to their commitment to rapid response and customer care. The recovery team was skilled and efficient, handling the situation with the utmost care and expertise, which significantly eased our concerns during such a tense time. Their swift action not only helped in safely recovering my father's vehicle but also played a crucial role in his overall well-being post-accident. It's rare to find a service so dedicated to making such incidents as smooth and stress-free as possible.No One5 January 2024Awesome, prompt service, friendly people to deal with and they came out within the hour & got my car to the mechanic 🙌 can’t fault themNoreen Taylor4 January 2024Great serviceLaura Kelly3 January 2024Thank you so much to our driver David from Belfast for recovering our mobility car at 2am this morning !! We appreciate all the effort, the pleasant chat and the respectful and prompt service he provided. I wish more people were like this ! Thanks again David.Jorge Vitales Martín9 December 2023David & Jason was brilliant, excellent service and excellent persons. Thanks David, Jason and Agnew recovery services. 100% recommended. Jason opened the car for me very quick. (AA at this time very bad service).Philip Laverty27 September 2023Motorhome broke down in Craigavon. This company went out of their way to collect the vehicle at 8.00pm and then delivered it to the repair garage the next morning. Fantastic professional service.Richard Poots18 September 2023Brilliant service. To Ballynahinch in under 30 mins is impressive. Only slightly more than the cost of a taxi. Highly recommended.